We handle personal information which is received from you or which we have collected by using cookies on our website, in order to administer your purchases and need to fulfil our obligations to you as our customer.
We may collect the following information:
Name, contact information including email address.
Information such as postcode, address and phone number, purchased products and information related to orders.
Purpose for collecting personal data
The purposes for the processing of your personal data at Terhi Pölkki Design Oy Ltd we aim to provide our services and carry out our responsibilities arising from an agreement with you.
Your personal data in the first place to be able to deliver our services and products to you. We use the data for example to handle your payments or any refunds and to provide our partners with the information necessary for the delivery of services and products and marketing of products.
For customer communication, services and marketing
Terhi Pölkki Design Oy Ltd processes your personal data to contact you regarding our products and services and to inform you of changes to our products and services. Your data are also used for research and analysis to improve our products, services and our websites. We may also use your data entered on our websites to send marketing communication by e-mail, if you have given us consent to that.
We may use personal data for customer care and for providing customer services and facilitating customer communication.
We use various technologies to collect and store information when you visit a Terhi Pölkki Design Oy Ltd website, including cookies. Cookies allow us to calculate the aggregate number of people visiting our websites and monitor the use of the websites. Terhi Pölkki Design Oy Ltd uses first party cookies for signing in and shopping cart. Terhi Pölkki Design Oy Ltd also uses third party cookies i.e. Google Analytics on visitor usage and to help us improve our sites and services.
We share your personal data within the organisation of Terhi Pölkki Design Oy Ltd if and as far as reasonably necessary to perform and develop our services, e.g. with our customer service and marketing employees. We share the marketing data to our trusted collaborators.
For other legitimate reasons
If you are a European resident, you have the right to access personal information we hold about you and ask your personal information to be corrected, updated, or deleted. If you would like to exercise this right, please contact us via email info(a)terhipolkki.com.
Changes to privacy and cookie policies